This is a short course, limiting to the product knowledge for types of frauds in this category and how to investigate the same. This course would guide the participants on each type of frauds as on date, and would be a step-by-step guide for each investigation:

Contents

1. RBI Guidelines on cards and online Frauds
2. Credit Debit cards,
   • Application Frauds
   • Never received cards
   • Lost stolen cards
   • Counterfeit / skimming
3. Online Frauds, Phishing/Vishing/Smishing & Account Takeover
4. Synthetic ID
5. Bust-out Frauds,
6. Cheque / Payment instruments Frauds

EXAM

While we recommend you, going through the topic diligently, as this would be the only chance you would get to study, you can take the exam any time after one week. There would be a single examination of 20 questions for 20 marks. Please remember, that you can appear for the exams, any number of times within the stipulated period.

However, once the exam is submitted, you won’t be able to revise/review the questions. Time allowed for Examination is 60 minutes. At least 50% marks are required to earn Certification.